DELIVERY & RETURNS
We will aim to despatch all orders on the SAME working day, provided your order is received by 3pm
- Free Delivery (2-3 Working Days): All orders over £50
- Standard Delivery (1-2 Working Days): £4.50
- Express Delivery (Next Working Day): £7.50
- Express Delivery 9am (Next Working Day): £25
- Express Delivery Saturday (Guaranteed by 1pm): £15
- International Standard (3-10 Working Days): £12.50
- Express International (1-3 Working Days): £35
All orders placed after 3pm Monday to Friday will be dispatched the next working day.
We offer a return policy on all hair products. If you are not satisfied with your purchase, you can request an exchange or a full refund within 14 calendar days of receipt. We generally have very low return rates as our hair products are of the highest quality and have undergone extensive quality control during production and before dispatch. We do understand however that in some cases you may wish to request an exchange or refund of your order and we are more than happy to accept your request as long as the product has not been opened, worn or tampered with. We also provide 30 day returns for faulty/damaged goods although our products are very carefully checked before dispatch.